Privacy Policy

Privacy Policy

Southern Horizon Aviation Academy

Southern Horizon Aviation Academy (“Southern Horizon,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, enroll in training, or use our website.

1. Information We Collect

We may collect personal information including, but not limited to:

• Contact Information: Name, email address, phone number, mailing address
• Aviation & Training Information: Pilot certificates, ratings, logbook data, medical status (if voluntarily provided), training progress
• Payment Information: Billing details and transaction records (processed securely through third-party providers; we do not store full credit card numbers)
• Website Data: IP address, browser type, pages visited, and other basic analytics data
• Communications: Emails, messages, phone calls, or form submissions

2. How We Use Your Information

We use your information to:

• Provide flight training and aviation services
• Schedule lessons, instructors, aircraft, and accommodations
• Maintain training records and compliance documentation
• Process payments and manage accounts
• Communicate updates, confirmations, and training information
• Improve our services, website, and customer experience
• Meet legal, regulatory, or insurance requirements

3. Information Sharing & Disclosure

We do not sell or rent your personal information.

We may share limited information only when necessary with:

• Instructors, staff, or contractors directly involved in your training
• Payment processors to complete transactions
• Regulatory authorities (FAA or other agencies) when legally required
• Insurance providers in the event of an incident or claim

All shared information is limited to what is reasonably necessary.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or disclosure. While no system can guarantee absolute security, we strive to use industry-standard safeguards.

5. Cookies & Website Analytics

Our website may use cookies or similar technologies to:

• Improve site functionality
• Understand visitor behavior
• Analyze traffic and performance

You may disable cookies in your browser settings, though some features may not function properly.

6. Your Rights & Choices

You may:

• Request access to your personal information
• Request corrections to inaccurate data
• Request deletion of non-required records (subject to legal and training record retention requirements)
• Opt out of non-essential communications at any time

Requests can be submitted using the contact information below.

7. Third-Party Links

Our website or communications may include links to third-party websites (hotels, payment providers, aviation services, etc.). We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Southern Horizon Aviation Academy does not knowingly collect personal information from children under 13 without parental consent.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Southern Horizon Aviation Academy

El Dorado, Arkansas

870-310-8036

info@FlySouthernHorizon.com

www.FlySouthernHorizon.com